Privacy Policy
Privacy Policy Mobile Veterinary Service Effective Date: June 22, 2026
Our website address is: https://www.mobilevetservice.net
Introduction Mobile Veterinary Service (“we,” “us,” or “our”) provides mobile veterinary care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
Information We Collect
- Contact and service information: Name, address, phone number, email, pet details, and health records.
- Website data: Comments, IP address, browser info (for spam detection), and cookies (as described below).
- Any information you provide via forms, calls, texts, or emails.
How We Use Your Information We use your data to deliver veterinary services, schedule appointments, send reminders, process payments, respond to inquiries, and improve care.
SMS / Text Messaging If you provide your phone number and explicitly consent, we may send informational SMS messages such as appointment reminders, care instructions, billing notices, or urgent pet health updates.
You can opt out at any time by replying STOP to any message. We do not share your phone number or SMS consent with third parties for marketing or promotional purposes. SMS consent is separate from any other consents (e.g., email or calls).
Cookies and Embedded Content [Keep most of your original cookie section, but add:] We use cookies for functionality (e.g., remembering login or form preferences). You can manage cookies through your browser settings. Embedded content from other sites may collect data per their own policies.
Who We Share Your Data With We do not sell personal information. We may share it only with:
- Trusted service providers (e.g., payment processors, scheduling tools, SMS platforms) under confidentiality agreements.
- Legal authorities when required.
Phone numbers and SMS consent are not shared with third parties except as needed for delivering our messages.
How Long We Retain Your Data
- Comments and metadata: Retained indefinitely for moderation.
- Client/service records: Retained as long as needed for veterinary care, legal, or business purposes.
- You may request deletion (subject to legal requirements).
Your Rights You can request access, correction, or deletion of your data by contacting us. This includes exporting your information or opting out of communications.
Security We use reasonable measures to protect your information, including pet health records.
Changes to This Policy We may update this policy and will post the revised version here.
Contact Us Ben J. Character, DVM Mobile Veterinary Service 1159 County Road 205 Eutaw, AL 35462
Who we are
Our website address is: https://www.mobilevetservice.net.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mobile Veterinary Service. This includes SMS messages for conversations (external) and conversations (between employees).
Message frequency may vary. Message and data rates may apply.
Reply STOP to any message to opt out at any time. For assistance, text HELP or visit our website at https://www.mobilevetservice.net.